At Healing Paws Veterinary Hospital, we care deeply about our team and the animals in our care. Working at a veterinary hospital can be a rewarding and fulfilling career choice for individuals who are passionate about animal care and want to make a difference in the lives of pets and their owners.

The team at Healing Paws Veterinary Hospital is dedicated to fostering a positive and respectful workplace. Our team members work cohesively, communicate effectively, and provide mutual support to one another. Furthermore, we actively engage with the Hillsborough community and have developed close relationships with our clients. At Healing Paws you will have the opportunity to learn and grow as a professional

Duties:

• Greet and interact with clients in a friendly, professional, and efficient manner.
• Answer incoming calls on a multi-line phone system and direct calls to the appropriate person.
• Schedule patient appointments in accordance with hospital scheduling guidelines
• Obtain medical and other information from referring veterinarians when needed!
• Receive deposits and payments and explain payment options to clients.
• Keep the cash drawer balanced and the daily report up to date.
• Enter client communication into Cornerstone Software
• Communicate efficiently with staff members to organize case flow.
• Perform cleaning duties of the lobby, reception area, restroom, and parking lot.
• Other duties as assigned.

Skills Desired:

• Excellent customer service and communication skills
• Ability to work in a fast-paced environment.
• Strong organizational and time-management skills
• Ability to handle multiple tasks and priorities.
• Knowledge of basic computer programs, including Microsoft Office and Cornerstone Software
• Attention to detail and accuracy.
• Ability to work well in a team-oriented environment

Physical Requirements:

• Ability to sit or stand for extended periods of time and walk intermittently
• Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers
• The ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 40 pounds with or without accommodation
• The ability to communicate clearly and listen to information through speaking and spoken words
• The ability to communicate information in writing and understand information presented in writing

Perks and benefits include:

• Tuition assistance veterinary assistants interested in becoming credentialed technicians
• A choice between two medical plans with prescription drug benefits
• Dental and vision coverage available
• 401(k) Savings Plan with employer match, including immediate vesting
• Life insurance for yourself, spouse and eligible dependents available
• Paid time off / holidays
• Health Savings Account available
• Short term disability available
• Supplemental critical illness and accident plans available
• Uniform allowance
• Continuing education allowance for credentialed technicians
• Employee assistance program

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.